Terms of sale

1. The parties

The seller is Berigo AS (org. no. 919 534 028).

Address: Sinsenveien 51C, 0585 Oslo, Norway
Telephone: +47 941 57 716
Email: post@berigo.no
Website: https://berigo.no

The buyer is the person or organisation ordering products or services from Berigo AS.

2. Prices

All prices are stated in Norwegian kroner (NOK).

Unless otherwise stated, prices are exclusive of value added tax. VAT is calculated in accordance with applicable Norwegian rules.

3. Payment

Payment can be made via Vipps or by invoice, by agreement.

Invoices can be issued as PDF or as electronic invoices (EHF).

For payment by invoice, the payment deadline stated on the invoice applies.

Products and courses are delivered once payment has been registered, unless otherwise agreed in writing.

4. Delivery

Software, licences and course materials are delivered digitally.

Delivery is considered complete when the customer has received access to the product, or when download or installation has been made available.

5. Licence terms

The licence covers one machine for twelve (12) months from the date of installation.

The licence is tied to the machine in question and cannot be transferred to another machine without written approval from Berigo AS.

All updates released during the licence period are included in the licence price.

The software uses no licence server, no user account and no sign-in, and has no network access.

The licence expiry check runs locally on the customer's machine. No licence, user or machine data is transferred to Berigo AS.

6. Courses

Course registration is binding.

Digital course materials are delivered once payment has been registered.

If Berigo AS cancels a course, the course fee is refunded in full.

7. Right of withdrawal

For purchases covered by the Norwegian Cancellation Act, consumers normally have a 14-day right of withdrawal.

For digital products delivered immediately, the customer consents at the time of purchase to delivery starting before the withdrawal period expires, and acknowledges that the right of withdrawal lapses once delivery has begun, in accordance with the Cancellation Act.

The Cancellation Act does not apply to purchases made by businesses.

The standardised withdrawal form is available on the withdrawal form page.

8. Returns and refunds

Digital products cannot be returned once delivered, unless otherwise required by mandatory Norwegian law.

A refund may be considered where the product has a documentable defect that Berigo AS cannot remedy within a reasonable time.

9. Complaints

If the customer believes a product or service is defective, Berigo AS should be contacted as soon as possible.

Complaints are sent to: post@berigo.no

Complaints are handled in accordance with applicable Norwegian law.

10. Privacy

Berigo AS processes personal data in accordance with the General Data Protection Regulation (GDPR) and the Norwegian Personal Data Act.

Information about which personal data is processed, the purpose, retention periods and your rights is available in our privacy statement.

11. Disputes

The parties shall first attempt to resolve any dispute through dialogue.

Consumers may contact the Norwegian Consumer Authority if the parties cannot reach agreement.

If the matter is not resolved, it may be brought before the Norwegian Consumer Disputes Commission or the ordinary courts in accordance with Norwegian law.

For agreements with businesses, Norwegian law applies. Oslo District Court is the legal venue, unless otherwise required by mandatory law.